Refund and Returns Policy

At summitgo, we strive to provide the best possible experience for our customers. However, we understand that sometimes, returns and refunds may be necessary.

User Responsibilities

As a user of our website, you are responsible for:

• Reading and understanding our refund and returns policy before making a purchase.
• Providing accurate and complete information when making a purchase.
• Inspecting your order carefully before accepting delivery.

Website Rules

We reserve the right to modify or update our refund and returns policy at any time without notice. You are responsible for checking our website regularly for any changes.

Refund and Returns Process

If you need to return an item, please contact us within 30 days of delivery. You can reach us at [email protected] or by calling +1 (614) 506-0767. Please include your order number and a detailed description of the reason for the return.

We will review your request and respond within 3-5 business days. If your return is approved, we will provide a refund or exchange the item, as per your preference.

Refund and Returns Address

For all returns and refunds, please send your item to:

summitgo
8966 Northwest 16th Boulevard
Columbus, Ohio 43286
United States

Disclaimer

By using our website, you acknowledge that you have read, understood, and agree to our refund and returns policy. We reserve the right to refuse any return or refund request that does not meet our policy requirements.

Please note that all sales are final and we do not offer refunds or exchanges for change of mind or incorrect sizing.